Returns & Exchanges
At Brahmras Natural, we take pride in the quality of our food products, but if you are not satisfied with your purchase, we offer a hassle-free return policy within 7 days of delivery. Please ensure that items are unopened and in their original packaging to qualify for a refund or replacement.
Initiate Request
Contact our customer support team via email or our contact form within 7 days of receiving your order, providing your order number and reason for return.
Verification
Our team will review your request and may ask for photos of the product and its packaging to verify the condition and ensure it meets our return criteria.
Pack and Ship
Once approved, securely pack the items in their original box and ship them back to our warehouse using the return label or instructions provided by our team.
Refund Processing
After we receive and inspect the returned items, we will process your refund to the original payment method or issue a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing